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Privacy Policy for Draadspan
Effective date: 30 March 2023
At Draadspan, we respect the privacy of our customers and are committed to protecting their personal information. This privacy policy sets out how we collect, use, store, and protect the personal information of our customers, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
- Collection of Personal Information We collect personal information directly from our customers when they contact us for a quote, place an order, or request a service. The personal information we collect may include, but is not limited to, the following:
- Name
- Contact details (email address, phone number, physical address)
- Company name (if applicable)
- Payment information (credit card details, bank account details)
- Use of Personal Information We use the personal information we collect from our customers to provide them with the products and services they have requested. This includes, but is not limited to:
- Processing orders and payments
- Delivering products and services
- Communicating with customers about their orders or requests
- Responding to customer inquiries and complaints
- Conducting market research and analysis
- Storage of Personal Information We store personal information in a secure manner and take appropriate measures to protect it against unauthorized access, use, or disclosure. We retain personal information only for as long as it is necessary to fulfill the purpose for which it was collected or as required by law.
- Disclosure of Personal Information We do not disclose personal information to third parties unless it is necessary to provide the products and services our customers have requested, or as required by law. We may share personal information with our business partners or service providers who are involved in delivering our products and services to our customers.
- Access and Correction of Personal Information Customers have the right to access and correct their personal information that we hold. To do so, they may contact us at [insert contact details]. We will respond to their request within a reasonable time and make any necessary corrections to their personal information.
- Changes to the Privacy Policy We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify our customers of any material changes to this privacy policy.
- Contact Us If customers have any questions or concerns about this privacy policy or how we handle their personal information, they may contact us at info@draadspan.co.za.
By using our products and services, customers consent to the collection, use, and disclosure of their personal information in accordance with this privacy policy.
